Privacy Policy

This Privacy Policy outlines how Art Wall Envy (referred to as the "Site", "we", "us", or "our") collects, uses, and shares your personal information when you visit, use our services, or make a purchase from artwallenvy.com (the "Site") or communicate with us in other ways (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refers to you as a user of the Services, whether you are a customer, a website visitor, or another individual whose information we collect in accordance with this Privacy Policy.

Please review this Privacy Policy carefully. By accessing or using any of the Services, you consent to the collection, use, and disclosure of your information as described here. If you do not agree with this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Revised versions of the Privacy Policy will be posted on the Site, with the "Last updated" date updated accordingly, and any other steps required by applicable law will be taken.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from various sources over the past 12 months. The information we gather and how we use it depend on your interactions with us.

In addition to the specific uses outlined below, we may use the information we collect to communicate with you, deliver the Services, comply with legal obligations, enforce our terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The personal information we collect varies based on how you engage with our Site and Services. "Personal information" refers to information that identifies, describes, or can be linked to you. The following sections detail the categories and types of personal information we collect.

Information We Collect Directly from You

When you interact directly with us through our Services, we may collect:

  • Basic contact details such as your name, address, phone number, and email.
  • Order details including your name, billing and shipping addresses, payment information, and contact details.
  • Account information such as your username, password, and security questions.
  • Shopping data like the items you view, add to your cart, or wish list.
  • Customer support information that you provide in communications with us, such as messages sent through the Services.

You can choose not to provide certain information, but this may limit your ability to use or access specific features of the Services.

Information We Collect through Cookies

We automatically gather certain information about your interactions with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include details about how you access and use our Site and your account, such as device information, browser details, network information, IP address, and other interaction data.

Information We Obtain from Third Parties

We may receive information about you from third parties, including:

  • Vendors and service providers supporting our Site and Services, such as Shopify.
  • Payment processors who handle your payment information (e.g., bank account, credit/debit card details, billing address) to process transactions and fulfill orders.
  • Third parties that collect data through online tracking technologies (e.g., pixels, web beacons) when you visit our Site, open our emails, or interact with our advertisements.

Information obtained from third parties will be handled in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties or their policies and practices. For more details, see the section on Third Party Websites and Links.

How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to deliver the Services, including processing payments, fulfilling orders, sending account-related notifications, managing your account, arranging shipping, handling returns and exchanges, and enabling you to post reviews.
  • Marketing and Advertising: We may use your personal information for marketing and promotional purposes, including sending marketing communications by email, text, or mail, and showing advertisements. This may involve tailoring our Services and ads to better meet your interests.
  • Security and Fraud Prevention: We use your personal information to detect and address fraudulent, illegal, or malicious activities. If you have an account, you are responsible for maintaining the confidentiality of your credentials. If you suspect your account has been compromised, please contact us immediately.
  • Communicating with You: We use your personal information to provide customer support and improve our Services. This helps us respond to you effectively, provide good services, and maintain our business relationship with you.